EXIT FAQ
1. TICKETS
2. CAN I TAKE THE FOLLOWING WITH ME:
3. AT THE FESTIVAL PREMISES ARE THERE:
4. EXIT VILLAGE
5. GENERAL QUESTIONS
6. TRAVEL
1. TICKETS
1. Where can I buy Exit tickets?
For all information regarding tickets please follow this link.
In case of any doubt or query regarding the tickets, please contact answerme@exitfest.org.
2. Do children need tickets?
Yes.
3. Can I change the name on the ticket?
You can give your voucher to another person all until it is redeemed for the wristband. When the wristband is placed on one's arm, it cannot be transferred to another person.
4. Should I bring some sort of identification document to the festival?
According to the Law of the Republic of Serbia everybody is required to have ID so it is necessary to bring them with yourself to the festival.
5. Can I cancel or return the ticket?
Canceling a purchased ticket and money refund is not possible.
6. What should I do if I buy an invalid ticket?
Tickets that have been bought and picked up at the authorized points of sale and distribution are the only ones that are valid. We cannot vouch for validity of tickets unless they have been bought at the mentioned points of sale.
7. What happens if I lose my ticket?
If you lose your ticket we will be in no position to help you and issue you another one, which is why we want you to take good care of your ticket.
8. What if I forget my ticket?
If you forget your ticket you will not be able to enter the festival, so we advise you to be careful and not forget your ticket.
9. How many times during one festival evening/night can I enter or exit the festival premises?
You can enter the festival premises only once a day. If you leave the premises and want to get back in, our personnel will not be able to let you in again.
2. CAN I TAKE THE FOLLOWING WITH ME:
1. Alcohol
No. Bringing your own alcohol is prohibited and so is bringing all other liquids. Beer, wine, juices, and water can be bought at the festival.
2. Food
No. It is forbidden to bring food in, but there is no need for that because you will be able to buy food at the Foodland at the Petrovaradin Fortress festival.
3. Umbrellas
We recommend you take waterproof jackets or small foldable umbrellas. Big umbrellas make the concerts harder to see in case of rain.
4. Is there a limit to the amount of luggage I can bring in?
Yes. Do not carry more than a small backpack. Bear in mind that your luggage will be checked at the entrance by the security.
5. Can I bring my pet along?
No. Because of its own safety but also because of the safety of other visitors to the festival it is forbidden to bring pets in.
3. AT THE FESTIVAL PREMISES ARE THERE:
1. Phone booths?
No.
2. ATMs?
Yes.
3. Alcoholic drinks?
You can buy beer and red and white wine at the bars.
4. Places to leave my things locked?
Unfortunately, no. Please look after your things and do not carry more than you need. Do not carry more than a small backpack. Bear in mind that your baggage will be searched at the entrance.
5. Info-stands?
Yes, there are info-stands and their positions are marked for visitors to see.
6. Taps with drinking water?
There are no taps with drinking water. You can buy bottled water from bars.
7. A map of the Festival?
Yes, you can find the map HERE. Also, there are billboards with a precise map of the Festival where you can find information on all the stages, info-stands, first aid and other important/useful places. Besides that, you can find advertising material with the Festival map at any info-stand and with the promoters.
8. Vegetarian or vegan foods available?
Yes, you can buy both vegetarian and vegan food within the Foodland area.
9. Can I address the security if I need to?
Of course. In case you need assistance, you can address our security officers in recognizable, fluorescent vests.
10. First Aid?
First Aid teams are stationed on the festival premises. They are clearly marked so it's easier for you to find them.
4. EXIT VILLAGE
1. Since the camp is secured with a wire fence, are there any tickets to get in, or can anyone enter the campsite?
Entrance and accommodation in the EXIT Village is permitted only to guests with special wristbands that they receive at the reception upon arrival.
2. Who takes the responsibility for items lost during safe-keeping at the reception?
The Festival takes responsibility for any items lost while in safekeeping, and can only guarantee the safety of items left at the reception and not for items left in tents.
3. Is it necessary to leave any personal documents at the reception, and if so, which ones?
Upon arrival, it is necessary to show your ID or Passport to the reception in order for your identification to be verified and your temporary residence to be registered with Serbian authorities.
4. Are there security guards in the camp and what are their duties?
There are security guards in the camp looking out for your safety. They are responsible for controlling the entrance into the camp and you may always ask them for help and information, as well as the personnel at the reception.
5. How many showers and toilet facilities are there? Are the showers enclosed and is there hot water?
Štrand beach already has all the infrastructural objects, toilets, showers, etc, but the guests of the camp will have additional 30 toilet booths, 50 water taps and 40 showers with hot water.
6. What food and drink options are available in the camp?
Štrand features various eating places and summer bars where you may purchase a wide variety of food and drinks at very affordable prices.
7. Is lighting fires and having barbecues allowed?
For safety reasons, lighting fires and having barbecues is not allowed.
8. Is there a special parking for campers?
Parking and leaving cars and motorcycles is permitted only in the allocated parking areas. There is a parking area near the camp but the security of the vehicles is not the responsibility of the camp.
9. First Aid?
First Aid teams are stationed inside the camp itself. The Red Cross and the fire department teams are always on stand-by.
10. Are pets allowed into the camp?
No, pets are not allowed on the camp grounds.
5. GENERAL QUESTIONS
1. Will I be able to smoke cigarettes at the entire venue? Are there non-smoking areas?
EXIT Festival is held in an open space and there are no non-smoking areas.
2. What will the weather be like during the festival?
For the weather forecast during the festival click here.
3. What can I buy at the festival?
You can buy juices, beer, wine, water, food and souvenirs.
4. Will I know the exact time of the concerts?
Yes, the precise times when the concerts begin are announced on our website, fliers and Exit mobile app before the festival. The line-up and the hours are susceptible to change. Considering the fact that Exit is a festival with 20 stages with more than 400 performers, unforeseen situations can take place and the times of the concerts can be changed.
5. What are considered professional cameras and professional digital cameras?
Any camera with a removable lense.
6. TRAVEL
1. Can I park my car at the premises?
No, EXIT festival is held at the Petrovaradin fortress and it is impossible to drive your car there.
2. Where is the nearest railway station?
The nearest railway station is easily reached if you get on bus line 3 in the direction of Novi Sad, you should get off at the crossroads of Bulevar Kralja Petra and Bulevar Oslobodjenja and then change to the bus line (4 or 71) that goes towards the railway station, which is one bus stop away.
3. How do I get to Novi Sad?
You can find information on how to get to Novi Sad if you visit the tourist info page on our website.
4. Once in Novi Sad, how do I get to EXIT?
You can find information on local transportation HERE.
5. Where can I park my car?
You can park your car on the left bank of The Danube in Novi Sad, on Bulevar Mihaila Pupina, the one that stretches towards the bridge and the fortress, and in the streets around this boulevard. From there, it takes a ten-minute walk to the Petrovaradin Fortress. During the festival, certain temporary parking lots have been allocated in the following streets: Prote Mihaljića, partly in Vatroslava Lisinskog and Vladimira Nazora, Vladike Nikolaja Square, the plateau between Skojevaca quay and the road-railroad bridge, the plateau near the restaurant "Trag" along Skojevaca quay. At these parking lots, which will be appropriately marked, parking will be free of charge.
6. How much does parking cost?
One hour in the blue zone is 35 dinars per hour, and the parking time is not limited. The parking on Bulevar Mihaila Pupina (the one that stretches towards the bridge and the Fortress) from Jovanа Đorđevića to Sonje Marinković is in the blue zone as well as the parking spaces in Dunavska, from Beogradski Kej to Ignjata Pavlasa, and the parking spaces between Bulevar Mihaila Pupina and Žarka Zrenjanina.
In the red zone, parking time is limited to 120 minutes. The price per hour is 45 dinars.
Parking zones are clearly marked around the town.
7. If I have problems with my car, is there a car repair garage nearby?
You can call Serbian Road Assistance office at +381 1987
8. Can I go to and from the festival in a taxi? Where can I find taxis?
You can get a taxi to get to the festival, but you have to leave the vehicle as soon as you cross the bridge in Petrovaradin, on the right bank. You can find taxis to your left once you cross the bridge. After you have gotten out of the taxi it takes about five minutes to walk to the festival premises.
The initial charge for a taxi ride is about 50 dinars (about 0.5 EUR), and each subsequent kilometre is 35 dinars. Your ride should not exceed 300 dinars. The prices you see are charged if you call a taxi by phone. Make sure that the metre is on and that you pay the price you see on the display (minimum charge for a taxi ride is 100 dinars, though). You can find out more about the taxi services, warnings about the unregistered taxi associations and overall information on Novi Sad transportation on the tourist info page on our website.
9. Can I take a bus to get to the Festival and where are the stops?
You can get to Exit if you get on bus lines 3 and 9, and you should get off at the first stop after you cross the bridge over Danube. After that it's a five-minute walk to get to the festival.
10. If I am to be driven and picked up by someone, what is the spot nearest to the Festival?
The place nearest to the festival that can be reached by a private vehicle is right after the bridge in Petrovaradin (the right bank of the Danube). Yet, our advice is to get out of your vehicle before the bridge in Novi Sad (left bank) and walk to the fortress, in order to avoid the traffic crowd.